These little utility benches are an ideal way to add a bit of fun and functionality to your home...ee have several of these scattered around our house: they get used from everything from a footrest to a TV dinner table. We have them beside the couch as a lamp table and as a place to put coffee, beer or wine. People often put them on their front verandah or in their hallway and use them for taking off their shoes and storing them underneath. They also made an ideal gift for a Three of a Kind fan.
Handcrafted by Bastien.
Chilli Benches
RETURN POLICY
Return Period
- Eligible items may be returned within 30 days of delivery or collection.
- Returns are only accepted for valid reasons (damage, defects, incorrect items, or missing components).
- Proof of purchase (receipt, order confirmation, or invoice) must be provided when making a return.
Return Conditions
Please note that we do not accept returns for change of mind. Returns are only accepted for the following reasons:
- Product arrives damaged or defective
- Incorrect item delivered
- Missing parts or components
To be eligible for a return, items must:
- Be in original condition
- Have no signs of use
- Include all original packaging, protective materials, and accessories
- Include all product documentation and warranty information
Non-Returnable Items
The following items cannot be returned:
- Items being returned due to change of mind or personal preference
- Custom or made-to-order furniture
- Items that have been assembled, used, or damaged after delivery
- Floor samples or clearance items (unless otherwise specified at time of purchase)
- Items marked as "Final Sale"
Return Process
- Contact Us: Initiate your return by contacting our customer service team via phone, email, or in-store.
- Return Authorisation: Obtain a Return Authorisation Number (RAN) before returning any item.
- Packaging: Re-package the item securely in its original packaging.
- Return Shipping or Collection:
- For smaller items, return shipping arrangements and costs are the customer's responsibility.
- For larger furniture pieces, contact us to arrange a collection (fees apply).
- Items can be returned to our store locations at no cost.
Refunds
- Approved returns will be refunded to the original payment method within 10 business days of receipt.
- Original delivery charges are non-refundable unless the return is due to our error.
- Collection fees for large items are non-refundable unless the return is due to our error.
Exchanges
- Items may be exchanged for another product of equal or greater value (paying the difference).
- The exchange process follows the same conditions as our return policy.
Damaged or Defective Items
If your furniture arrives damaged or defective:
- Contact us within 48 hours of delivery.
- Provide photos of the damage or defect.
- We will arrange a replacement, repair, or refund at our discretion.
- Return shipping for damaged or defective items will be covered by us.
Questions?
If you have any questions about our return policy, please contact our customer service team:
- Phone: 0409 555 173
- Email: threeofakindstore@gmail.com
- In-store: 629 Parramatta Rd Leichhardt NSW 2040